Access to justice still elusive for women

When 50-year-old Usha Vashisht received a lewd call on her mobile phone she ignored it. But soon it became a regular feature. Then she decided to file a complaint with Delhi police's anti-obscene cell.  “To my surprise, even after innumerable attempts no one answered the dedicated helpline number 1096,” she recalls. Then she filed a complaint with the police control room. “I was assured that I will be informed of any updates in the case but the officer concerned never called back,” she says.